What is Swvl ?

Swvl is the premium alternative to public transportation in Egypt. Through our app you can book fixed rate affordable rides on our existing routes. We offer affordable, quality, convenient and reliable everyday bus rides.

We are hiring!

If you want to be part of revolutionizing the public transportation scene and build the next unicorn, then this is your place.

Open Vacancies

Cairo, Egypt - Full time
Job Description

We are looking for a talented R&D Engineer skilled in research, data analysis, problem solving and coding. You will be responsible for designing and implementing creative algorithmic solutions for Swvl's core problems. As an R&D Engineer, you will be a part of the team that improves Swvl's long-term performance by providing brand new solutions to different complex problems.

Responsibilities
  • Research state-of-the-art solutions to different Swvl problems.
  • Apply academic research to real life problems.
  • Work with complex mathematical models.
  • Use complex graph, search and computational geometry algorithms.
  • Solve optimization problems using techniques like metaheuristics, linear programming, constraint programming, etc.
  • Design and implement efficient and creative programs on a day-to-day basis.
  • Analyze big data, extract meaningful insights and convert raw data to optimization inputs.
  • Manage complete experimentation process of research outcomes and proposed solutions.
  • Follow complete software engineering cycle to productize the proposed solutions, focusing on clean code and debugging.
  • Collaborate with other teams to develop scalable systems for the developed products.
  • Contribute directly to the products from the business needs to the final delivery.

Send an email with your resume to work@swvl.com

Subject: Research and development Engineer - Vacancy

Cairo, Egypt - Full time
Job Description

We are looking for a qualified backend team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.

As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.

Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Responsibilities
  • Be a technical leader within a team.
  • Support members of a squad in delivering backend services with high availability, low latency and scalability.
  • Coordinate technical projects spanning multiple squads.
  • Facilitate collaboration between engineers, product owners, and designers.
  • Posses a deep understanding of the product and business goals which you can translate into tech.
  • Architect, design, develop, deploy and operate services that serve millions of users.
  • Mentor other engineers.
  • Drive good engineering practices within your team(s) and define and teach these practices within our developer community.
  • Challenge yourself to keep growing as a senior developer.
  • Contribute to the vision and long-term strategy in your domain of expertise.
  • Find ways to spread learning across the organization (gives internal talks, write on internal blogs, etc).
  • Be a department-level expert in a particular area or go-to person for solving problems in your domain of expertise.

Send an email with your resume to work@swvl.com

Subject: Backend Lead Engineer - Vacancy

Cairo, Egypt - Full time
Job Description

We are looking for an talented & experienced Backend engineer to join our team. You will be responsible for the server side of our mobile and web applications.

If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As a Back-end developer, you’ll work closely with our engineers to ensure system consistency and improve user experience.

Ultimately, you should be able to develop and maintain functional and stable mobile & web applications to meet our company’s needs.

Responsibilities
  • Participate in the entire application lifecycle, focusing on coding and debugging.
  • Write clean code to develop functional mobile & web applications.
  • Troubleshoot and debug applications.
  • Perform UI tests to optimize performance.
  • Manage cutting-edge technologies to improve legacy applications.
  • Collaborate with colleague engineers to integrate user-facing elements with server side logic.
  • Gather and address technical and design requirements.
  • Provide training and support to internal teams.
  • Build reusable code and libraries for future use.
  • Liaise with engineers, designers and system administrators to identify new features.
  • Follow emerging technologies.
  • Implementation of security and data protection.
  • Design and implementation of data storage solutions.

Send an email with your resume to work@swvl.com

Subject: Backend Engineer - Vacancy

Cairo, Egypt - Full time
Job Description

We are looking for a qualified frontend team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.

As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.

Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Responsibilities
  • Be a technical leader within a team.
  • Support members of a squad in building and maintaining scalable applications.
  • Bind our frontend and backend services together.
  • Ensure that our customer’s experience is the very best it can be.
  • Coordinate technical projects spanning multiple squads.
  • Facilitate collaboration between software engineers, product owners, designers, and analysts.
  • Posses a deep understanding of the product and business goals which you can translate into tech.
  • Architect, design, develop, deploy and operate products that serve millions of users.
  • Mentor other engineers.
  • Drive good engineering practices within your team(s) and define and teach these practices within our developer community.
  • Challenge yourself to keep growing as a senior developer.
  • Contribute to the vision and long-term strategy in your domain of expertise.
  • Find ways to spread learning across the organization (gives internal talks, write on internal blogs, etc).
  • Be a department-level expert in a particular area or go-to person for solving problems in your domain of expertise.

Send an email with your resume to work@swvl.com

Subject: Frontend Lead Engineer - Vacancy

Cairo, Egypt - Full time
Job Description

We are looking for a qualified Frontend engineer to join our team. You will be responsible for building the client-side of our web applications & internal dashboards. You should be able to translate our company and customer needs into functional and appealing interactive applications.

If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.

Responsibilities
  • Use markup languages and frontend frameworks to create user-friendly web pages.
  • Maintain and improve website & dashboards.
  • Optimize applications for maximum speed.
  • Design mobile-based features.
  • Collaborate with backend engineers and designers to improve usability.
  • Get feedback from, and build solutions for, users and customers.
  • Write functional requirement documents and guides.
  • Create quality mockups and prototypes.
  • Help colleague engineers with coding and troubleshooting.
  • Ensure high quality graphic standards and brand consistency.
  • Stay up-to-date on emerging technologies.

Send an email with your resume to work@swvl.com

Subject: Frontend Engineer - Vacancy

Cairo, Egypt - Full time
Job Description

We are looking for an experienced Quality Lead to ensure that our products and services meet all necessary requirements before they reach the consumer.

The Quality Manager will inspect the final product to make sure it has been built with compliance to legal standards and meets customer expectations. A great quality manager is thorough and observant with an eye for detail.

They must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers as well as the competition.

The goal is to help preserve our reputation by ensuring that our products and services are capable to drive sustainable growth.

Responsibilities
  • Understand customer needs and requirements to develop effective quality control processes
  • Devise and review specifications for products or processes
  • Set requirements for raw material or intermediate products and monitor their compliance
  • Supervise inspectors, technicians and other staff and provide guidance and feedback
  • Oversee all product development procedures to identify deviations from quality standards
  • Inspect final output and compare properties to requirements
  • Approve the right products or reject defectives
  • Keep accurate documentation and perform statistical analysis
  • Solicit feedback from customers to assess whether their requirements are met
  • Submit detailed reports to appropriate executives
  • Be on the lookout for opportunities for improvement and develop new efficient procedures

Send an email with your resume to work@swvl.com

Subject: Quality Lead - Vacancy

Cairo, Egypt - Full time
Job Description

We are looking for a passionate Software Engineer to design, develop and install software solutions.

Software Engineer responsibilities include gathering user requirements, defining system functionality and writing code in various languages. Our ideal candidates are familiar with the software development life cycle (SDLC) from preliminary system analysis to tests and deployment.

Ultimately, the role of the Software Engineer is to build high-quality, innovative and fully performing software that complies with coding standards and technical design.

Responsibilities
  • Execute full software development life cycle (SDLC)
  • Develop flowcharts, layouts and documentation to identify requirements and solutions
  • Write well-designed, testable code
  • Produce specifications and determine operational feasibility
  • Integrate software components into a fully functional software system
  • Develop software verification plans and quality assurance procedures
  • Document and maintain software functionality
  • Troubleshoot, debug and upgrade existing systems
  • Deploy programs and evaluate user feedback
  • Comply with project plans and industry standards
  • Ensure software is updated with latest features

Send an email with your resume to work@swvl.com

Subject: Software Engineer - Vacancy

Cairo, Egypt - Full time
Job Description

We are looking for a DevOps Engineer to help us build functional systems that improve customer experience.

DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. If you have a solid background in software engineering, we’d like to meet you.

Ultimately, you will execute and automate operational processes fast, accurately and securely.

Responsibilities
  • Implement integrations requested by customers.
  • Deploy updates and fixes.
  • Provide infrastructure technical support.
  • Build tools to reduce occurrences of errors and improve customer experience.
  • Develop software to integrate with internal backend systems.
  • Perform root cause analysis for production errors.
  • Investigate and resolve technical issues.
  • Develop scripts to automate visualization.
  • Design procedures for system troubleshooting and maintenance.

Send an email with your resume to work@swvl.com

Subject: DevOps Engineer - Vacancy

Cairo, Egypt - Full time
Job Description

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.

QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.

Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Responsibilities
  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback.
  • Create detailed, comprehensive and well-structured test plans and test cases.
  • Estimate, prioritize, plan and coordinate testing activities.
  • Design, develop and execute automation scripts using open source tools.
  • Identify, record, document thoroughly and track bugs.
  • Perform thorough regression testing when bugs are resolved.
  • Develop and apply testing processes for new and existing products to meet client needs.
  • Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
  • Monitor debugging process results.
  • Investigate the causes of non-conforming software and train users to implement solutions.
  • Track quality assurance metrics, like defect densities and open defect counts.
  • Stay up-to-date with new testing tools and test strategies.

Send an email with your resume to work@swvl.com

Subject: QA Engineer - Vacancy

Cairo, Egypt - Full time
Job Description

We are looking for an experienced and talented UI designer to design and shape unique, user-centric products and experiences. The ideal candidate will have experience working in agile teams, with developers, UX designers. You will be able to make deliberate design decisions and to translate any given user-experience journey into a smooth and intuitive interaction.

Responsibilities
  • Be a great team player, experienced in working with agile teams. Ability to collaborate closely with developers and UX designers.
  • Create, improve and use wireframes, prototypes, style guides, user flows, and effectively communicate your interaction ideas using any of these methods.
  • Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.).
  • Continually keep yourself and your design team updated with the latest changes in your industry’s standards.
Requirements
  • Three or more years of experience and proven track record.
  • Strong portfolio to be presented and defended during interview.
  • Hands-on experience creating wireframes, prototypes, storyboards, user flows, etc.
  • Experience using tools such as Photoshop, Sketch, Illustrator, InVision, UXPin, Principle, Flinto.
  • Understanding of basic front-end languages: HTML5, CSS3 Javascript.
  • Creative ideas with problem solving mindset.
  • Experience working in an agile/scrum development process.
  • Be open to receiving objective criticism and improving upon it.

Send an email with your resume to work@swvl.com

Subject: UI Designer - Vacancy

Cairo, Egypt - Full time
Job Description

We are looking for a user-experience (UX) designer able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. The UX designer will also be expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.

Responsibilities
  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
  • Facilitate the our product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
  • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
  • Identify design problems and devise elegant solutions.
  • Make strategic design and user-experience decisions related to core, and new, functions and features.
  • Take a user-centered design approach and rapidly test and iterate your designs.
  • Collaborate with other team members and stakeholders.
  • Ask smart questions, take risks and champion new ideas.
Requirements
  • Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
  • Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.
  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.•Ability to iterate designs and solutions efficiently and intelligently.
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
  • A clear understanding of the importance of user-centered design and design thinking.

Send an email with your resume to work@swvl.com

Subject: UX Designer - Vacancy

Cairo, Egypt - Full time
Responsibilities
  • Handling tickets on all Swvl's communication channels.
  • Hold Support Shifts as assigned by Community Operations Manager.
  • Apply all Community Operations Policies (Response Time, etc..).
  • Improving and making sure all policies are applied Execute all Community Operations.
  • Handling Tasks assigned by Community Operations Manager.
  • Survey customers needs and report it to all necessary teams.
  • Response Immediately with all low ratings by calling riders.
  • Report Technical Issues to the Tech. Team.
  • Report all Drivers concerns to Quality Team.
Requirements
  • Fluency in English.
  • 3-5 years of experience in related field.
  • Strong verbal communication skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • customer orientation and ability to adapt/respond to different types of characters.

Send an email with your resume to careers@swvl.com

Subject: Community Support Specialist - Vacancy

Cairo, Egypt - Full time
Responsibilities
  • Applying all deductions' and Bonuses' Policies.
  • Responsible for on-time ride quality during his shift.
  • Preparing and reviewing Captain Absence and Captains Behavior Sheets.
  • Reporting Drivers Behavior to captain support, training and supply teams.
  • Reporting Drivers Deductions to Captain support team.
  • Reporting Dashboard and Captain App issue to the tech team.
  • Prepare all required reports related to Captains and rides.
  • Monitor all received tickets on all channels and take actions accordingly.
  • Monitor rides status and makes sure all rides will start on time.
  • Assigning backup vans and handling their positioning around the city.
  • Building a strong relationship with captains and boost their loyalty to Swvl.
Requirements
  • Fluency in English.
  • 3-5 years of experience in related field.
  • Strong verbal communication skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • customer orientation and ability to adapt/respond to different types of characters.

Send an email with your resume to careers@swvl.com

Subject: Fleet Quality Specialist - Vacancy

Cairo, Egypt - Full time
Responsibilities
  • Analyze raw data, draw meaningful conclusions and generate actionable insights.
  • Identify opportunities to drive customer value based on actual behavior through different channels.
  • Review customer personas, patterns, and casual analysis to assist in understanding customer’s behavior.
  • Boost the conversion rates between the full funnel segments.
  • Improve utilization of analytical tools across the growth Department.
  • Work independently with team members to understand data requirements and objectives, resulting in successful data analytics/reporting deliverable.
  • Analyze and report on critical performance metrics.
Requirements
  • Highly proficient in SQL and other database platforms.
  • High proficiency in Python programming language.
  • Basic understanding of business financials, ROI and profitability concepts.
  • Experience with data visualization tools (Tableau, etc. ...) Solid problem-solving and critical thinking skills paired with strong analytical capabilities.
  • Quick learner who can collect, organize, analyze and communicate data and information.
  • Excellent written and oral communication skills; good presentation and persuasion skills.

Send an email with your resume to careers@swvl.com

Subject: Data Analyst - Vacancy

Cairo, Egypt - Full time
Responsibilities
  • Deliver new routes and pricing to captains.
  • Handle Captains routes / pricing issues.
  • Understand pricing schemes.
  • Reply to Captains tickets within SLA.
  • Implement Special projects.
  • Analyze special projects results.
  • Analyze Captains pricing.
Requirements
  • Work Place flexibility.
  • Ambitious.
  • Dedication.
  • Flexible working hours.

Send an email with your resume to careers@swvl.com

Subject: Captain Support Specialist - Vacancy

Cairo, Egypt - Full time
Responsibilities
  • To evaluate / assess / audit suppliers and associated risks, implement with supplier mitigation actions.
  • To contribute to supplier selection / evaluation process.
  • To lead Supplier QUALITY Improvement Plan when necessary and propose optimizations as well as development missions when possible.
  • To manage and non-quality issues, ensuring systematic root cause analysis, robust second and third closure, in coordination with the Supply officers and Supply Operations Managers.
  • You will lead these activities in close cooperation with the other members of the training and on boarding teams.
  • Management of Suppliers payments and handling all their issues on spot.
Requirements
  • Ideally Educated to Bachelor’s degree level in Engineering/ Business and Finance/ Logistics or any related field.
  • In depth experience with Quality, Mass Transportation System and Tourism companies.
  • Experience in Shared Economy Startup is preferred.
  • Problem solving.
  • Good communication skills.
  • Team player.
  • Microsoft Excel, PowerPoint .....etc.

Send an email with your resume to careers@swvl.com

Subject: Supply Account Manager - Vacancy