Swvl for Call Centers

Employee
Shuttles

Ensure your call center operates seamlessly with Swvl’s 24/7 transportation solutions. Rely on us to transport your customer support agents to and from their homes, utilizing our automated shift scheduling platform for optimal efficiency.

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Transportation for Timely Shifts

Swvl ensures timely employee arrivals through real-time route optimization, minimizing delays and significantly boosting productivity for enhanced customer service delivery. Reliable, efficient transportation enhances employee satisfaction.

Off-Hours Transportation

Reliable and timely transportation is crucial for call centers. With Swvl, you can ensure that your team is always on time and ready to perform, maintaining smooth operations and service excellence.

Reduce Administrative Burden

Swvl’s AI-powered platform automates booking, billing, and reporting, reducing the administrative load on staff. This automation allows your team to focus on core tasks, enhancing overall efficiency and effectiveness in operations.

Transportation for Timely Shifts

Swvl ensures timely employee arrivals through real-time route optimization, minimizing delays and significantly boosting productivity for enhanced customer service delivery. Reliable, efficient transportation minimizes delays and enhances employee satisfaction.

Off-Hours Transportation

Reliable and timely transportation is crucial for call centers. With Swvl, you can ensure that your team is always on time and ready to perform, maintaining smooth operations and service excellence.

Reduce Administrative Burden

Swvl’s AI-powered platform automates booking, billing, and reporting, reducing the administrative load on staff. This automation allows your team to focus on core tasks, enhancing overall efficiency and effectiveness in operations.

Platform Features

Tech-Driven Ride Efficiency

Platform Features

Tech-Driven Ride Efficiency

Flexible Booking Schedule

Swvl’s flexible booking allows staff to book trips in advance via the rider app, ensuring transportation aligns with work schedules and guarantees timely arrivals.

Live Tracking

Swvl provides real-time tracking to ensure the safety and reliability of employee commutes. This feature allows businesses to monitor transportation status and manage operations more effectively.

Consumption-Based Pricing

Swvl offers billing options that adjust according to employee usage, enabling businesses to effectively manage costs by paying only for services utilized.

Comprehensive Reporting

Swvl’s Admin Dashboard features a comprehensive reporting tool that provides detailed insights into all aspects of transportation operations, covering a broad range of data.

Flexible Booking Schedule

Swvl’s flexible booking allows staff to book trips in advance via the rider app, ensuring transportation aligns with work schedules and guarantees timely arrivals.

Live Tracking

Swvl provides real-time tracking to ensure the safety and reliability of employee commutes. This feature allows businesses to monitor transportation status and manage operations more effectively.

Demand-Based Billing

Swvl offers billing options that adjust according to employee usage, enabling businesses to effectively manage costs by paying only for services utilized.

Comprehensive Reporting

Swvl’s Admin Dashboard features a comprehensive reporting tool that provides detailed insights into all aspects of transportation operations, covering a broad range of data.

The Swvl Difference

A Mobility Partner You Can Rely On

Routing
Algorithm

Swvl’s AI-powered platform automatically generates and optimizes routes based on real-time demand and traffic conditions.

Rider
App

Swvl’s Rider App offers seamless reservations with flexible, advanced bookings, various payment options, and real-time bus tracking.

Customer
Success

Our customer success team leverages their expertise to provide round-the-clock support, addressing any issues for clients.

Analytics
Dashboard

Get complete operational visibility with Swvl’s dashboards, offering live tracking, detailed views of employees’ data, and history.

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Hear from Our
Happy Clients

See why companies are switching to Swvl for their employee commutes.
Swvl’s intelligent transit platform has been a game-changer for us, saving considerable time and resources. Now, our employees can effortlessly book their commutes to any of our 14 retail branches directly through the app, bypassing the need to coordinate with our fleet manager. This has significantly improved the punctuality and overall commute experience for our staff.
Adidas
At e&, our hybrid work model demands flexible, efficient transportation for employees who commute to the office two to four days weekly. Our partnership with Swvl has revolutionized these commutes through their cutting-edge technology, adeptly managing our dynamic schedules and diverse transportation requirements. This collaboration has significantly reduced both costs and logistical complexities.
e&
Using Swvl services has made commuting to work incredibly easy for our call center agents. The on-demand booking feature offers a seamless experience, simplifying their commute and enhancing overall productivity.
Telda

Ready to get moving?

Transform your enterprise commute with Swvl.